[{"id":3767571,"new_policy":"[Kraken Technologies](https://kraken.tech/) is an end-to-end platform for utilities. It sits in, but operates independently from, the [Octopus Energy Group](https://octopusenergy.group/). Our platform manages millions of customer accounts on behalf of our clients and our product aims to increase product innovation in the utilities space.\n\nPlease go to https://kraken.tech/vulnerability-disclosure-process to see details of our Vulnerability Disclosure Policy and reporting process.\n","has_open_scope":true,"pays_within_one_month":null,"protected_by_gold_standard_safe_harbor":true,"protected_by_ai_safe_harbor":null,"disclosure_declaration":"Standard","introduction":"We're committed to the security of our business and customers. We value close collaboration with the security community, suppliers, and partners to flag potential security vulnerabilities in the Kraken ecosystem.","platform_standards_exclusions":[],"exemplary_standards_exclusions":[],"scope_exclusions":[],"timestamp":"2025-12-18T11:02:43.363Z"},{"id":3767445,"new_policy":"[Kraken Technologies](https://kraken.tech/) is an end-to-end platform for utilities. It sits in, but operates independently from, the [Octopus Energy Group](https://octopusenergy.group/). Our platform manages millions of customer accounts on behalf of our clients and our product aims to increase product innovation in the utilities space.\n\nKraken Tech looks forward to working with the security community to find security vulnerabilities in order to keep our businesses and customers safe.\n \n# Response Targets\nKraken Tech will make a best effort to meet the following response targets for hackers participating in our program:\n\n* Time to first response (from report submit) - 2 business days\n* Time to triage (from report submit) - 2 business days \n\nWe’ll try to keep you informed about our progress throughout the process.\n\n# Disclosure Policy\n* As this is a private program, please do not discuss this program or any vulnerabilities (even resolved ones) outside of the program without express consent from the organization.\n* Follow HackerOne's [disclosure guidelines](https://www.hackerone.com/disclosure-guidelines).\n\n#Scope\n* Security vulnerabilities that are identified in any internet facing service owned, operated, or controlled by Kraken Technologies\n* Please note we do not offer monetary rewards for vulnerability disclosures.\n\n# Program Rules\n* Please provide detailed reports with reproducible steps.\n* Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.\n* Social engineering (e.g. phishing, vishing, smishing) is prohibited.\n* Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with the explicit permission of the account holder.\n\n#Out of scope vulnerabilities\nWhen reporting vulnerabilities, please consider (1) attack scenario/exploitability, and (2) security impact of the bug. The following issues are considered out of scope:\n \n* Rate limiting issues on Kraken Tech's demo form : https://kraken.tech/request-demo\n* Clickjacking on pages with no sensitive actions.\n* Unauthenticated/logout/login CSRF.\n* Attacks requiring MITM or physical access to a user's device.\n* Previously known vulnerable libraries without a working Proof of Concept.\n* Comma Separated Values (CSV) injection without demonstrating a vulnerability.\n* Missing best practices in SSL/TLS configuration.\n* Any activity that could lead to the disruption of our service (DoS).\n* Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS\n\nThank you for helping keep Kraken Tech and our clients safe!\n","has_open_scope":true,"pays_within_one_month":null,"protected_by_gold_standard_safe_harbor":true,"protected_by_ai_safe_harbor":null,"disclosure_declaration":"Standard","introduction":"We're committed to the security of our business and customers. We value close collaboration with the security community, suppliers, and partners to flag potential security vulnerabilities in the Kraken ecosystem.","platform_standards_exclusions":[],"exemplary_standards_exclusions":[],"scope_exclusions":[],"timestamp":"2025-12-16T16:31:28.833Z"},{"id":3752148,"new_policy":"[Kraken Technologies](https://kraken.tech/) is an end-to-end platform for utilities. It sits in, but operates independently from, the [Octopus Energy Group](https://octopusenergy.group/). Our platform manages millions of customer accounts on behalf of our clients and our product aims to increase product innovation in the utilities space.\n\nKraken Tech looks forward to working with the security community to find security vulnerabilities in order to keep our businesses and customers safe.\n \n# Response Targets\nKraken Tech will make a best effort to meet the following response targets for hackers participating in our program:\n\n* Time to first response (from report submit) - 2 business days\n* Time to triage (from report submit) - 2 business days \n\nWe’ll try to keep you informed about our progress throughout the process.\n\n# Disclosure Policy\n* As this is a private program, please do not discuss this program or any vulnerabilities (even resolved ones) outside of the program without express consent from the organization.\n* Follow HackerOne's [disclosure guidelines](https://www.hackerone.com/disclosure-guidelines).\n\n#Scope\n* Security vulnerabilities that are identified in any internet facing service owned, operated, or controlled by Kraken Technologies\n* Please note we do not offer monetary rewards for vulnerability disclosures.\n\n# Program Rules\n* Please provide detailed reports with reproducible steps.\n* Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.\n* Social engineering (e.g. phishing, vishing, smishing) is prohibited.\n* Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with the explicit permission of the account holder.\n\n#Out of scope vulnerabilities\nWhen reporting vulnerabilities, please consider (1) attack scenario/exploitability, and (2) security impact of the bug. The following issues are considered out of scope:\n \n* Rate limiting issues on Kraken Tech's demo form : https://kraken.tech/request-demo\n* Clickjacking on pages with no sensitive actions.\n* Unauthenticated/logout/login CSRF.\n* Attacks requiring MITM or physical access to a user's device.\n* Previously known vulnerable libraries without a working Proof of Concept.\n* Comma Separated Values (CSV) injection without demonstrating a vulnerability.\n* Missing best practices in SSL/TLS configuration.\n* Any activity that could lead to the disruption of our service (DoS).\n* Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS\n\nThank you for helping keep Kraken Tech and our clients safe!\n","has_open_scope":true,"pays_within_one_month":null,"protected_by_gold_standard_safe_harbor":true,"protected_by_ai_safe_harbor":null,"disclosure_declaration":"Standard","introduction":"Kraken Tech looks forward to working with the security community to find vulnerabilities in order to keep our businesses and customers safe.","platform_standards_exclusions":[],"exemplary_standards_exclusions":[],"scope_exclusions":[],"timestamp":"2025-03-20T10:23:15.179Z"},{"id":3751947,"new_policy":"[Kraken Technologies](https://kraken.tech/) is an end-to-end platform for utilities. It sits in, but operates independently from, the [Octopus Energy Group](https://octopusenergy.group/). Our platform manages millions of customer accounts on behalf of our clients and our product aims to increase product innovation in the utilities space.\n\nKraken Tech looks forward to working with the security community to find security vulnerabilities in order to keep our businesses and customers safe.\n \n# Response Targets\nKraken Tech will make a best effort to meet the following response targets for hackers participating in our program:\n\n* Time to first response (from report submit) - 2 business days\n* Time to triage (from report submit) - 2 business days \n\nWe’ll try to keep you informed about our progress throughout the process.\n\n# Disclosure Policy\n* As this is a private program, please do not discuss this program or any vulnerabilities (even resolved ones) outside of the program without express consent from the organization.\n* Follow HackerOne's [disclosure guidelines](https://www.hackerone.com/disclosure-guidelines).\n\n#Scope\n* Security vulnerabilities that are identified in any internet facing service owned, operated, or controlled by Kraken Technologies\n* Please note we do not offer monetary rewards for vulnerability disclosures.\n\n# Program Rules\n* Please provide detailed reports with reproducible steps.\n* Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.\n* Social engineering (e.g. phishing, vishing, smishing) is prohibited.\n* Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with the explicit permission of the account holder.\n\n#Out of scope vulnerabilities\nWhen reporting vulnerabilities, please consider (1) attack scenario/exploitability, and (2) security impact of the bug. The following issues are considered out of scope:\n \n* Clickjacking on pages with no sensitive actions.\n* Unauthenticated/logout/login CSRF.\n* Attacks requiring MITM or physical access to a user's device.\n* Previously known vulnerable libraries without a working Proof of Concept.\n* Comma Separated Values (CSV) injection without demonstrating a vulnerability.\n* Missing best practices in SSL/TLS configuration.\n* Any activity that could lead to the disruption of our service (DoS).\n* Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS\n\nThank you for helping keep Kraken Tech and our clients safe!\n","has_open_scope":null,"pays_within_one_month":null,"protected_by_gold_standard_safe_harbor":null,"protected_by_ai_safe_harbor":null,"disclosure_declaration":null,"introduction":null,"platform_standards_exclusions":[],"exemplary_standards_exclusions":[],"scope_exclusions":[],"timestamp":"2025-03-18T13:54:15.656Z"}]