Automate and Accelerate Vulnerability Management with HackerOne & ServiceNow
It’s no secret that security teams struggle with inefficiencies between tools. They’re inundated with vulnerability data from multiple sources and scrambling to manually transfer and prioritize these issues across platforms.
HackerOne’s latest integrations with ServiceNow aim to change this dynamic. Our new integrations with ServiceNow Vulnerability Response (VR) and Application Vulnerability Response (AVR) build on the goal of our existing Incident Management integration – making vulnerability management and response easier, faster, and more accurate.
Meet the New Integrations: VR & AVR
These newest integrations automate data from HackerOne reports into ServiceNow, automatically creating tickets in either the VR or AVR module. This ensures that security teams can better prioritize and group similar vulnerabilities across an organization’s entire infrastructure—as well as those found specifically within applications—faster, with less manual work and fewer opportunities for mistakes.
- Vulnerability Response Integration: Ensures all reported vulnerabilities from HackerOne are automatically prioritized and tracked in ServiceNow’s VR module, aligning them with broader risk management strategies and workflows.
- Application Vulnerability Response: Works similarly, but focuses on syncing vulnerabilities related to applications directly in the AVR module, giving teams a clear view of app-specific vulnerabilities without the need for manual effort.
Data transfer begins with your desired HackerOne report
Gone are the days of manually transferring data or creating tickets, security teams can rely on the automated sync to ensure that each vulnerability is categorized and assigned according to severity, asset, and priority.
Key Features
- Customizable configurations: Teams can choose which report data to transfer, ensuring flexibility and control. This is set up in the API during integration configuration.
- Single view into vulnerabilities: Bring HackerOne data into your vulnerability pipeline so you can prioritize against data from other sources, helping to streamline vulnerabilities from multiple tools into a singular pipeline.
These integrations are all about reducing the manual effort that slows down vulnerability management. Security analysts no longer need to spend time copying and pasting data, emailing reports, or manually creating tickets. Instead, data is automatically transferred from HackerOne to ServiceNow, ensuring timely and accurate updates without the risk of human error.
HackerOne & ServiceNow: Elevating Vulnerability Management
With these new ServiceNow integrations, we’re not just streamlining workflows—we’re transforming how security teams operate. By eliminating manual tasks and ensuring vulnerabilities are triaged and addressed with speed and accuracy, we’re giving security teams back valuable time to focus on proactive defense. This is just the beginning. As the threat landscape evolves, so will our integrations, ensuring that your security operations stay agile, efficient, and ahead of emerging risks.
Set up these integrations today to start streamlining your vulnerability management in ServiceNow.
